Customer Service Survey 2013
Results are in!
Our recent Customer Service Survey revealed the following about the BodyWell Group:
96% of our patients reported they would refer a friend or family member.
100% said their telephone experience and service was excellent.
100% said that our staff are always happy to help and ready to provide any assistance.
100% said our car park and garden is always clean and today.
100% said our that our Centre is always clean and fresh.
98% said our doctors listen, answer all questions clearly, gives clear advice, are proficient and knowledgeable, and give me the information I need.
88% said our waiting time less than 5 minutes.
98% said our fees are fair and reasonable.
95% reported they have better posture.
92% reported they have no longer have any more pain.
98% reported they have less pain.
78% reported they take less medication following care at BodyWell.
96% reported having more energy.
89% reported sleeping better.
100% said they return because of our service because we take their health seriously.
We offer wellness programs encompassing:
• workplace ergonomics
• nutrition consulting
• sports injury and performance enhancement evaluations
• antenatal and postnatal classes
• fitness recommendations
• food allergy testing
• weight loss
We also provide:
1. Corporate and school wellness days
2. Community spinal screenings at events
3. Support for charity events