Satisfaction Guarantee

At BodyWell, we are so confident in our high standard of service that we provide you with a 100% Service Satisfaction Guarantee.  If you are not happy with our service, we will refund your money*.  It is our no quibbles policy because we never want an unhappy patient.

Over 12,500 satisfied patients in the past 15 years says one important thing about us: we are excellent at what we do.

That is why we are more than happy to provide you with a 100% Service Satisfaction Guarantee.  This also makes BodyWell the first chiropractic wellness centre in Kent to provide such a guarantee.

Our guarantee covers all of the following …

  • Unlike many other “freebies” our free consultations come without a heavy sales pitch.
  • We won’t patch you up with a temporary fix – we work on providing you a long lasting and permanent solution to your problem.
  • Our services are affordable to all.  Many patients make use of low monthly payments that can be spread over several months.
  • You will never wait more than 15 minutes – or your visit is free.
  • Recommendations are supplied in writing.
  • We provide you with customised prevention techniques to help you avoid having future problems.  We’d love not to see you again because you are doing well, but please do also tell your friends about us!
  • If you are not happy with our service within your first 3 visits we will refund your money in full.

We firmly believe that our quality of service and the results we get for clients are the best in Kent, which is why we are happy to provide this guarantee.

If you are not happy, tell us

If you are happy, tell others!

* This policy is available within your first 3 visits to BodyWell and only applies to spinal health care and chiropractic services provided by Dr. Christian and Dr. Tracy.  We understand that if you continue after 3 visits that you are satisfied with the service you receive, otherwise you would have stopped.  If you notify a staff member within your first 3 visits you will be refunded all fees spent on services immediately within 7 days.